In AppSuite, the date for a new meter reading must be later than the last known meter reading date. If an ‘incorrect’ date is entered, an error message is displayed. This will prevent a counter rollover in case rollovers are allowed. See Rollover (counters) for more information. |
See Planon Supported Configurations for an overview of supported bar code formats. |
In AppSuite > My jobs, you cannot scan / search assets from other properties than the property registered on the job (asset location). If the scanned / searched asset is in a different building, the app does not find a result. If you then tap Proceed, in spite of the mismatch, a communication log on the scanned asset is sent to the back-office. They can determine how to update the information in ProCenter: for example update job information, update the asset location, register a new asset, or decide that you scanned the wrong code. |
When there is no internet connection, the BIM viewer is not available and this button is grayed out. |
This button is only displayed if you are licensed to use the Assets module. If your device is offline, the button is disabled. |