Workload
Last, but not least, the system performance is greatly related to the number of concurrent actions on the system.
• User actions:
◦ Concurrent users: the number of users simultaneously communicating with the system.
◦ Think time of users: The lower the think time, the faster the users click through the application, and the more communication the system must process.
• Automated actions:
◦ Background actions: Actions can run in the background, for example, scheduled daily processing of certain data.
◦ Alerts.
◦ Communication triggered by other systems (for example Kiosk, Room booking Panel, Exchange, SalesForce, SAP, IoT sensor input, SDK usage, Webservices usage).