Configuration
To make the most of the functionality, some configuration is required. This involves:
• Reconfiguring a free field to list the performance score.
• Adding the Performance score field to the business object's layout.
• Optionally - adding the Performance score field to the business object's elements list (as a customizable list).
• Creating and configuring a Score chart definition.
• Adding the Score chart definition to your home page.
 | The following configuration examples are based on the third use case described in SLA contract performance. |