Adding a suborder
While working (your work assignment is 'in progress'), you might find that additional work is required on an asset or space. In that case, you can add a suborder to the work assignment's main order, in which this additional work is defined. You can then assign this additional work assigned to yourself or to one of your team members, or leave the assigning to the back-office.
Procedure
1. In the Work assignments module, select the work assignment to which you want to add a suborder.
It does not matter what status the work assignment has, as long as it is not Assigned. Also, the work assignment should not be a team assignment.
2. At the top of the Summary page, select the plus icon to add a new suborder.
 | This button is only available if it is configured on your app. |
3. On the Add suborder details page > Standard order field, select the standard order on which the suborder must be based.
4. If you already know that you can pick up this suborder yourself, tick the Assign suborder? option.
In the Assign to field, your name is now filled in (read-only).
| | If it is still unclear who is going to do the work, do not tick this field. When left unassigned, the back-office can assign the suborder later. |
5. Edit or fill in the fields Description, Property, Comment and add an Image as required.
6. Select Submit.
The suborder is sent to the back-office and added to the main order. If it is assigned to you, you will see it listed on the app upon refreshing your Work assignments start page. If it is unassigned, the back-office will take care of the subsequent assigning and processing.