Updating the solution
Planon supports updating Digital twin definitions to ensure that customers will get the latest system definitions.
On the Digital twin definitions level, when you click the update action Sync with IoT platform, a check is performed to verify if a newer version of the definition is available.
If this is the case, the action will ensure that on the Planon IoT side, all settings are updated (group template, rule, data points) so that customers can reuse existing definitions.
Adding functionality
However, to be able to provide new functionality, Planon reserves the right to update system setting or add data points during an upgrade.
Retaining settings
Yet, this is not the case for customer settings. In fact, customer configuration is retained. For example: Data to aggregate and Aggregation level - these are customer configurations that are respected.
Deleting components
On Group template level, when a data point becomes obsolete, Planon will not delete it, but will no longer maintain it. It will be considered as if is defined by the customer and it will remain as is.
On Rules level, customers can add conditions or change settings. Here, Planon reserves the right to change all settings if necessary. Same goes for Actions - this means that actions defined by the user might be deleted during an upgrade so that only system action will remain.