Planon Self-Service (PSS) allows users to complete simple tasks more easily. These tasks can be started from the gadgets on their homepage. PSS can also be integrated into your intranet as a stand-alone product.

PSS is a collection of several web definitions that are linked to a site. A web definition is a web form through which functionality is made available for users. Service Requests, Knowledge Base, Visitors, Reservations are some of the PSS web definitions that are available as web forms.

The forms displayed on your site depend on how your company chooses to configure them for you. You can use the PSS features either through the Planon application interface or publish (integrate) all Self-Service web definitions via a self-designed intranet page of your organization.

For more information about the Planon application interface, refer to Planon application - an Overview.

What you see on your Self-Service screen is configured for you.

For example, if you are working for an educational organization, there may be different sites configured for the staff and students. A link on the intranet page takes you to the Self-Service screen that you want to use.