Self-Service
3. Self-Service
Question
Answer
How can I link a questionnaire to my form?
On the main level of a form definition, you can link a questionnaire on the Questionnaire tab.
Why do I get a "No 'Workflow details' definition available' error in my Workflow definition?
A details page for the appropriate order UDBO has not been created or the allowed statuses are not added on the Workflow details page.
Where can I add CSS to my forms/site?
At the right top on any random Web configuration module, you can open the Site definitions and Edit the site. There you can add/modify CSS.
Note that CSS is a customization that is not supported by our Planon Support.
How does Dynamic behavior work in Service request forms?
How can I create gadgets and add Services definitions to the Start page?
What is the difference between a Publisher expander and a Details page?
An expander will show data directly on the list.
A details page opens a new page on which it details of the record are shown.
How can I create a CAD viewer selector?
Why can't I open certain definitions 'stand-alone'?
Some forms cannot run standalone because they needs to be connected to a navigation item or a List page first.
How do I configure chart queries?
You can configure or customize chart queries as described in Chart page configuration.
How does hitcount licensing work for Self-Service?
In Self-Service, typically licensing is based on the number of hits. This works differently per module, as explained in Licensing.