Downloading files linked to communication logs
You can download the files linked to communication logs as a zip file.
1. Go to the Communication logs step.
If you navigate from a specific property, only the communication logs of that property will be shown.
2. Select the communication logs whose linked files you want to download.
Use SHIFT+click or CTRL+click to select multiple files.
3. On the action panel, click Download files.
The files linked to the selected communication logs are added to a zip file and downloaded to your browser's download location.
 | • This works for images, regular documents as well as for secure documents. • It does not work for free field file references. • By selecting the root node you can download the files of all records in the list. • This feature is available on all Communication logs steps. • If specific files of a communication log cannot be added to the zip file, this is mentioned in a log file that is included in the zip. |