About deep links
Deep links are hyperlinks (URLs) that direct a user to a specific piece of web content on a web page. The URL contains all the information needed to point to a particular item.
In the Planon ProCenter context, the URL will direct users to a specific Planon business object on a particular selection step in a TSI.
 | For information about deep link navigation from a Web Configuration > Self-Service form, see Deep link actions in Self-Service forms. |
The advantages of using deep links to the Planon application are many. Here are just a few examples:
• Service managers can select a section of a specially configured Power BI dashboard that will direct users to a record (or set of records) in Planon ProCenter .
• Coordinators can click a link in their email that will direct them directly to a specific record in Planon ProCenter .
• Dispatchers can use a Planon link from a third-party website in order to navigate directly to a building in Planon.
In the dedicated Deep links navigation TSI, you can configure and activate deep link navigation:
• Enable the business objects for which deep link access should be permitted
• Configure which selection steps should be used for these 'enabled' business objects
• Configure which user groups should have access to these enabled business objects and selection steps.
There are two types of deep links that can be used in Planon, each with their own particular configuration and use cases:
• Deep link list (unencrypted URL)
• Deep link item (encrypted URL)
Deep link navigation can be activated for the following Planon business objects:
• Activity definitions (base), including maintenance activities
• Addresses
• Approvals (base)
• Assessments (base)
• Assets (base)
• Budgets
• Budget modifications
• Communication logs
• Contracts (base)
• Contract lines (base)
• Contract options
• Contract actions
• Communication logs
• Customer quotations
• Estimates
• Labor hours
• Observations (base)
• Orders
| | Purchase orders are part of the Orders business object, which allows you to use deep link navigation for this business object if you already activated it for Orders. In that case you will be able to create navigation to Purchase order-related selection steps in a TSI. The same principle applies to system order types with their own special TSIs such as Moves and Reservations. |
• Order lines
• Personnel
• Projects
• Project items (also known as WBS items)
• Properties
• Quotations
| | You cannot configure deep link lists (unencrypted URLs) for Quotations, because there is no Code field available on this business object. |
• Rent to / Rent from units
• Spaces
• Subcontractor lines
See Configuring deep links for detailed information on the activation and configuration.
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