Authorizing the use of standard orders
There are many reasons for applying authorization to standard orders. The following example merely serves as an example of this functionality.
The Planon administrator in Company X has added users to a 'Front Desk' user group, who will only be allowed to add requests. They are denied the right to add work orders. To prevent these users from adding work orders, the Planon administrator has excluded the Add action from the Work Orders business object in the 'Front Desk' function profile. However, this action alone does not suffice. Users from the ‘Front Desk’ user group will still be able to circumvent authorization by using standard orders in the Work Orders TSI. By selecting the Add standard option from the action menu, they can open the Standard order dialog box and select any type of standard order, including standard work orders.
 | For more information on adding orders that are based on a standard order, refer to Work Orders . |
Additional authorization is therefore required to prevent users from the 'Front desk' user group to add a work order that is based on a standard order.
You need to take the following measures:
1. In Field definer , make sure the Is Authorized option for the Standard work orders business object is set to Yes.
2. In the Authorization > Function Profiles launch item, select the relevant function profile and remove the Standard work order business object’s Read action from the function profile. You can do this by moving the Read action from the In use list to the Available list in the Actions dialog box.
For detailed information on configuring authorization, refer to Configuring Authorization.
After you have made the above settings, users from the 'Front Desk' user group will no longer be able to view nor select standard orders in the Standard order dialog box. The Standard order dialog box will only show standard requests.