Following GDPR legislation, any personal data stored, even in history records, must be anonymized. In Planon, when a business object with personal information is updated, a history record is created containing this personal information. To comply with GDPR, a generic Anonymize history action is available in history-aware business objects that enable you to anonymize this history.

The Anonymize history action is available in the Action on selection menu on all the root business objects that have history, for example, Orders and Contracts. The action can be performed manually, but is also schedulable.

When the Anonymize history action is triggered, all person, address, external requestors, visitors (also external) and account fields in a business object for which history is enabled are hashed with a '*******' string.

Examples of business objects for which anonymization of history records is possible are shown below: