Asset

If the observation is made about an asset, this field displays the asset.

Assessment

Select the assessment to which the observation relates.

Assessment answer line

If the observation is related to a specific question in a questionnaire, select the answer line here.

Code

Displays the generated code of the observation.

Comment

Enter a comment on the observation as required.

Description

Enter a relevant description of the observation.

End date-time

Specify the date when the observation ends, because it has been acted upon.

Ended by

This field shows which related business object ended the observation. This can be a Disposed asset or an Ended space, for example. If the business object is resumed / put back in use, this field will be cleared.

Follow-up actions

Displays all follow-up actions that are linked to the observation.

Linked assessments

Displays all assessments to which the observation is linked, including the original assessment and any additional linked assessments.

You can view details such as assessment code, description, and related asset, property, and space information. You can unlink additional linked assessments, but the original assessment link can only be removed by clearing the Assessment field on the observation.

Maintenance activity

Select the maintenance activity to which the observation relates. While working on the maintenance activity, you can report observations, and they will be linked to the maintenance activity accordingly. See Order fields.

Observation group

Select a relevant observation group as required.

Order

Select the order to which the observation relates. While working on an order, you can report observations, and they will be linked to the order accordingly. See Order fields.

Priority

If you want to enable taking over a priority from an observation to the follow-up action's order, select a relevant priority here. For follow-up actions, the order's priority is initially searched in the either the Standard order, the SLA or the Asset that is related to the observation. If no priority is found there, the value from this field is used.

Property

If the observation is made about a property, this field displays the property.

Recommendation

Enter recommendations that relate to your observation.

Scoring

If scoring applies to the observation, the scores are displayed here.

Space

If the observation is made about a space, this field displays the space.

Standard observation

If applicable, select a standard observation from the dialog. When selected, relevant data is automatically populated in the observation.

You can filter the list by Observation group, including options to view observations from the selected group, its subgroups, or all groups.

If you select a standard observation from a different observation group, the observation group is updated to match the selected standard observation. If the selected standard observation does not have an observation group, the current observation group remains unchanged.

Start date-time

Specify the date when the observation was first made.