Ending observations
An observation can be ended if it is no longer relevant. This could be because the observed issue was resolved by a follow-up action, or because the related asset, space or property is disposed / ended. There are two types of ended observations:
• Observations whose end date-time is filled in manually or by a custom app.
• Observations whose related property, space or asset is disposed or ended. As a result, the system populates the End date-time and End by fields of the observation.
Ended observations are by default hidden from the elements list. You can display them by selecting the Show ended observations toggle button.
| To make this toggle button available, your Planon administrator can go to TSIs and configure the Show ended observations toggle button as a step action on the relevant Observations selection step(s). See: Step actions. |