Working with My alarms
To enable users to view and take action on their pending or forwarded alarms. An alarm appears in the list when an alarm condition is met.
Procedure
1. Go to My alarms. Displays the alarms relevant to the logged in user.
2. View the alarm details in the data section.
The User details list displays all individuals linked to the selected alarm.
3. On the action panel, click Show results or press CTRL+J to directly navigate to the TSI requiring action.
The linked TSI is specified at the alarm definition level. For details, refer to Adding an alarm definition.
It is possible to set user-defined filters to limit the alarms presented.
It is possible to sort the alarms by clicking on any of the column headers.
4. The alarm continues to ring until appropriate action is taken and the condition no longer applies. The item is then removed from the list next time the condition is checked.
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The number of items displayed in the selected TSI selection step can differ from the initial number of items, due to:
TSI Selection step filters, which can affect the elements list.
Authorization, which can affect the elements list.
Step filters defined by Planon (such as: only reservations linked to WBS items in Projects ).
Fixed drill-down behavior.
Items that are already addressed and no longer meet the condition.