Data collection
Within the Planon application, data that is collected pertains to:
• License usage (as covered in contracts);
• System events (these are technical events such as server start-up or unhandled errors, such as Java exceptions);
• Anonymous interactions of users with Planon that relate only to software usage and are used as input for product improvements by Planon.
No personal (PII/PSI) data and no customer data is ever collected.
Data collection for on-premise customers
Loading a license in an on-premise Planon environment (L91 or later), automatically invokes settings that -under certain circumstances (if outbound traffic to the public Internet is not is blocked)- enable data collection.
A Planon Administrator can turn this off again by adding the Data collection TSI and disabling it.
 | Data collection cannot be disabled for Planon Cloud environments. Nor can it be disabled prior to loading a license containing the data collection settings. |
Procedure
1. Add the Data collection TSI to a navigation group in your navigation panel.
2. Log out / Log in and go to Data collection.
3. Set the Tracking enabled? field to No.
You have now disabled data collection entirely for your environment.