Extending transaction timeout settings
In Planon Software Suite, the transaction time limit is set as 5400 seconds (90 minutes) to perform a specific action. Sometimes you may require additional time to complete an action. The existing time may cause impediment in completing your task.
For example, while importing multiple drawings using a single CAD import definition, an error message is displayed stating -The transaction is not active.
In such instances, you can extend the transaction timeout settings temporarily.
For example, while importing multiple drawings using a single CAD import definition, an error message is displayed stating -The transaction is not active.
In such instances, you can extend the transaction timeout settings temporarily.
To extend the transaction timeout:
Procedure
1. Open the CLI and run the following command:
/subsystem=transactions/:write-attribute(name=default-timeout,value=5400)
2. Restart the application server. The transaction timeout settings are modified.
 | It is not recommended to increase the default Timeout value. The transaction time should be modified only for an incidental action that takes longer than 5400 seconds. After completing the action, the time should be reverted to 5400 seconds. |