Application management : Accounts : User group : User : User settings : Clearing user screen settings
Clearing user screen settings
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User settings can occasionally become corrupted and the application can behave in an unusual manner. You can resolve this by using the Clear user screen settings action.
Procedure
1. Go to User groups > Settings.
2. Select the user for whom you want to clear the stored screen settings.
You can select multiple users by CTRL+clicking user or by clicking All at the bottom of the list and then clicking Action on selection.
3. On the action menu, click Clear user screen settings.
The stored settings of the selected user are now cleared. This means that all user settings are reset to the default, which affects:
The order of gadgets (in the Planon ProCenter )
The adjustment/alignment of columns
The position of pop-ups
The last used user filter
The next time the user logs on, their user settings will be reset.